LIFELINE: 211 calls reveal Covid-19’s impact on Louisiana
Acadiana’s 211 call data from March to September show the crippling effects of the coronavirus pandemic on South Louisiana and the diversity of its disaster response.
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Right Call: How phones became Louisiana’s healthcare lifeline during the coronavirus pandemic
We set out to document how coronavirus and the state’s lockdowns affected access to healthcare. What we found were people working the phones to keep Louisiana connected, safe and healthy in ways that offer lessons beyond the pandemic. Our series, Lifeline: Covid tells their story.
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Calls to action: How 211 became an instant link to health and social services during the pandemic
211 live call specialists connected thousands of residents to health and social services via the system’s vast network of providers. And fed key info to those raising levees against the flood of unmet needs.
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